Exceptional Service &
Comprehensive CoverageSince 1945

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We're Moving!

Our business is growing and we’re expanding and moving our location to accommodate our growth. We will open at our new location Monday, March 2 at 9:00 a.m.

Our business, including website, email, and telephones, will be fully operational during the move and you will not experience any changes or delays in service.

Please update your records with our new location:

665A Emory Valley Road
Oak Ridge, TN 37830

Our other contact information will remain the same:

Mailing Address:
P.O Box 4909, Oak Ridge, TN 37831
Phone: 865-483-8483
Fax: 865-483-8482

As a valued customer, we thank you for taking the time to update your records. Please feel free to contact us at 865-483-8483 with any questions.

Our Companies

  • Safeco
  • Montgomery
  • Auto-Owners
  • Progressive
  • ALFA
  • Humana
  • BlueCross BlueShield of TN
  • Golden Rule
  • Delta Dental
  • United Healthcare

Generations of Local, Friendly Service

Founded in 1945 by Bill Herron after working in Oak Ridge at Y-12 on the Manhattan Project during World War II, Herron-Connell Insurance Agency continues today as a family owned and operated agency. As the oldest and one of the largest independent insurance agencies in Oak Ridge, Herron-Connell serves Anderson, Knox, Blount, and other surrounding counties. And in 2005, we added the "Red" Williams Insurance as a subsidiary to our agency.

Our customers have the confidence in knowing that they have the best protection from leading insurance companies, as well as the comfort and accessibility of a local agency who provides exceptional customer service and comprehensive, customizable coverage.

We offer a full range of insurance products including Property & Casualty, Life, Disability & Annuities. We work with many different types of clients ranging from single personal accounts to large commercial companies. 


Marketplace and Medicare Advantage Plans Enrollment

Enrollments for the Healthcare Marketplace and for Medicare Advantage Plans are drawing near.

Enrollment for Medicare Advantage Plans begins on October 15, 2014 and enrolllment for the Healthcare Marketplace begins on November 15, 2014.

At Herron-Connell Insurance, we have a staff of certified agents who can help you with your enrollment. Please contact us at 865-483-8483 to speak with an agent or make an appointment for enrollment.

If you would like to enroll online through HumanaOne for Individual and family Insurance outside the Marketplace., visit the online enrollment page.

For more information on the Healthcare Marketplace, please visit our Marketplace page.

For more information on Medicare Advantage Plans, please visit our Medicare Plans page.

Need to Report a Claim?

If you have a claim, call us and we will help you with each step. We can help you get the things you need, such as a rental car, and help you get all the information you'll need for your claim.

Herron-Connell Customers Call 865-483-8483 or 865-483-8484.

O'Kain & Clark Customers Call 865-483-5644.

"Red" Williams Customers Call 865-483-4314.

Contact Information

  • Main Office
    665A Emory Valley Road
    Oak Ridge, TN 37830
    Mon-Fri: 9:00AM-4:30PM
  • Phone:
    865-483- 8484
    O'Kain & Clark:
    "Red" Williams:
  • Fax:
  • Email:
  • Need directions?
    View the Map on the Contact Page
  • Personnel